‍Last Updated: June 4, 2025

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Welcome to Lost Travel (“we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information. It also outlines your rights under applicable laws including the California Consumer Privacy Act (CCPA), Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and the General Data Protection Regulation (GDPR) for EU/UK users.

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By accessing or submitting forms on www.lost.travel, you agree to this Privacy Policy and our use of cookies as described below.

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1. Information We Collect

A. Information You Provide

• Name
• Email address
• Phone number
• Travel interests
• Responses to forms and inquiries

B. Information Collected Automatically

• IP address
• Device and browser information
• Page visits and interactions
• Referral source (e.g., from ads or search engines)

2. Use of Your Information

We may use your information to:

• Provide services and communicate with you
• Send emails and SMS with updates, offers, and travel info
• Analyze usage to improve our platform
• Comply with legal obligations
• Personalize your experience

3. Consent to Marketing (Email & SMS)

By submitting any form on our website, you expressly consent to receive marketing emails and SMS messages from Lost Travel, in compliance with:

• TCPA (U.S. SMS laws)
• CAN-SPAM Act (U.S. email marketing laws)
• GDPR (EU/UK marketing and data laws)

You may unsubscribe at any time by:

• Clicking the “Unsubscribe” link in emails
• Replying “STOP” to SMS messages
• Contacting us directly at jerry@lost.travel

4. Cookie Policy

What Are Cookies?

Cookies are small data files stored on your browser or device when you visit a website. They allow us to recognize your device, remember preferences, and enhance your browsing experience.

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Types of Cookies We Use:

• Essential Cookies: Needed for website functionality (e.g., form submission)
• Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics)
• Marketing Cookies: Allow ad platforms like Facebook Pixel or Google Ads to track conversions and deliver relevant content
• Preference Cookies: Save your travel interests, region, or past visits

Managing Cookies:

You can manage or block cookies using your browser settings. Please note that disabling cookies may affect site functionality.

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EU visitors will see a cookie banner allowing them to accept or manage cookies in accordance with GDPR.

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5. Sharing Your Data

We do not sell your data. We may share information with:

• Service providers (e.g., analytics, email/SMS platforms)
• Business partners (only with consent)
• Law enforcement or authorities if required by law
• In case of a business transfer (e.g., merger, acquisition)

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6. Your Rights (U.S. and EU/UK)

U.S. Residents (CCPA)

You may:

• Request to view, delete, or correct your personal data
• Opt-out of data sharing
• Exercise rights without discrimination

EU/UK Residents (GDPR)

You may:

• Request access, correction, or deletion of your data
• Object to processing or request restriction
• Withdraw consent at any time
• Request data portability

To make a request, contact: jerry@lost.travel

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7. Data Security

We take reasonable security measures to protect your information using:

• Encrypted data transfers (HTTPS)
• Access controls
• Secure third-party service providers

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8. Data Retention

We keep personal data only as long as necessary to:

• Provide services
• Meet legal or financial requirements
• Comply with your deletion requests

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9. Children’s Privacy

Our website is not intended for children under the age of 13 (U.S.) or 16 (EU/UK). We do not knowingly collect personal data from minors without parental consent.

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10. Third-Party Links

Our site may link to other websites or services. We are not responsible for their privacy practices or content.

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11. Changes to This Policy

We may update this policy periodically. The most recent version will always be available on this page. Continued use of our website implies acceptance of any updates.

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12. Contact Us

For questions or data requests, contact:

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Lost Travel

Email: jerry@lost.travel